Data Deletion
How to delete your Adropic account and the data connected to it, including data received from Meta, Google and TikTok.
Effective date: 2026-09-15
Delete your account from the panel
- Sign in to Adropic.
- Go to Settings → Account.
- Under Danger zone, click Delete account and confirm.
Deletion is immediate and cannot be undone. Any active subscription is cancelled at the same moment.
What is deleted
- Your profile and sign-in identity
- Brands, Brand Brain memory, products and uploaded assets
- Generated images, videos, copy and campaigns stored in Adropic
- Connections to Meta, Google Ads, TikTok and other channels, including the access tokens we held for them
- Performance data and insights we pulled from those platforms
- Remaining credits
Ads that are already running inside your own Meta, Google or TikTok ad accounts are not deleted by us; they belong to those accounts and can be managed there.
What we keep, and for how long
- Billing and invoice records: kept for the period required by tax and commercial law (see the Retention section of the Privacy Policy)
- Backups: overwritten within 90 days
Removing access from Meta, Google or TikTok
You can also revoke Adropic's access directly on each platform. Revoking access stops any further data from reaching us:
- Meta: Facebook Settings → Business Integrations → Adropic → Remove
- Google: Google Account → Security → Third-party connections → Adropic → Remove access
- TikTok: TikTok for Business → Business Center → Authorized apps → Adropic → Revoke
To also delete the data we already received, delete your Adropic account as described above.
Request deletion by email
If you can no longer sign in, email support@adropic.com from the address registered to your account with the subject "Data deletion request". We confirm your identity and complete the deletion within 30 days.